Refund policy

All sales are final. We do not offer refunds or cancellations once an order has been placed.

If you experience any issues with your purchase or have concerns about your order, please contact us at shopmaisonbordeaux@gmail.com . We’re happy to review situations on a case-by-case basis.

In certain circumstances, we may offer an exchange at our discretion. Eligibility for exchanges will depend on the nature of the issue and product availability.